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Department on Disability Services

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OCTO is aware of the global issue with CrowdStrike’s update impacting Windows servers and computers. CrowdStrike has identified the issue and a fix. We are supporting District agencies to ensure operations continue. At this time, District operations are not experiencing major impacts.

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Provider Report Card Methodology

The Provider Report Card is an initiative of the Developmental Disabilities Administration (DDA) that began in August 2012 to provide cumulative performance data to providers and identify opportunities and challenges to providing high quality services to people with disabilities in the District.

The following information aims to explain the methodology behind the data reported in the Provider Report Card. 

Performance Indicators: Incidents

  • Incident Dates
  • Reporting Incidents On-Time
  • Responsible Provider

Performance Indicators: Recommendations

  • Open Recommendations
  • Overdue Recommendations
  • Closed Recommendations
  • Closing Recommendations On-Time

Performance Indicators: Issues

  • Open Issues
  • Overdue Issues
  • Closed Issues
  • Closing Issues On-Time

Performance Indicators: Sanctions

  • Enhanced Monitoring
  • Watch List
  • Do Not Refer List