If you disagree with a decision rendered by the DC Rehabilitation Services Administration, you have the right to appeal in accordance with 34 C.F.R. 361.57 and 29 DCMR 135 and 136.You may request any of the following: . Assistance from CAP is available at no cost to you.

a) Request an Informal Administrative Review Meeting: An informal administrative review meeting is a non-binding, non-adversarial process where the applicant or person receiving services and/or his or her authorized representative meet with a senior manager of the DDS Rehabilitation Services Administration in order to expeditiously and informally resolve his or her dispute(s) regarding the provision of services. In accordance with 29 DCMR 13 8, you must request an administrative review, in writing, within ten (10) business days of receipt of this letter. Your written request must be sent to:

Quality Assurance and Performance Management Administration on Disability Services Rehabilitation Services Administration 
250 E Street, SW 
Washington, D.C. 20024 
[email protected] 
202-730-1754

b) Request Mediation: Mediation is a voluntary, informal process aimed at resolving a dispute the applicant or person receiving services has concerning the provision of services. Mediation is facilitated by the DC Office of Administrative Hearings (OAH) and is available whenever an impartial due process hearing is requested in accordance with paragraphs (c) and (d) below. The Office of Administrative Hearings is located at 441 4th Street, NW, Suite 450, Washington, 
D.C. 20001

c) Request an Impartial Due Process Hearing from an Informal Administrative Review Meeting: If the informal administrative review meeting was unsuccessful, you can request an impartial due process hearing in accordance with 29 DCMR 146 and 149. No later than fifteen (15) business days after receiving notice from the Supervisor of the Office of Quality Assurance and Compliance, you must write a letter or file for an impartial due process hearing with the Office of Administrative Hearings located at 441 4th Street, N.W. Suite 450 North, Washington, D.C. 20001. 

d) Request an Impartial Due Process Hearing (without an Informal Administrative R view Meeting): If you disagree with this notice, you can request an impartial due process hearing in accordance with 29 DCMR 146 and 149. No later than thirty (30) business days of receipt of this notice, you must write a letter or file for an impartial due process hearing with the Office of Administrative Hearings located at 441 4th Street, N.W. Suite 450 North, Washington, D .. 20001. You do not need to first request an informal administrative review meeting, if you choose this option. 

e) Request an Interpreter or Other Method(s) of Communication: You have the right to request a qualified interpreter who is fluent in your primary language including sign language, or other methods of communication such as auxiliary aids to ensure effective communication during an informal administrative review meeting, mediation or impartial due process hearing.

If you have any questions about the above options, please contact Teresa Peel, Executive Assistant, at 202-442-8423
In addition, if you need assistance with any of these actions, you may contact: 

Disability Rights Client Assistance Program ("CAP") University Legal Services, Inc. 
220 I Street, N.E., Suite 103 
Washington, D.C. 20002 

CAP's telephone number is (202) 547-0198 (voice) and (202) 547-2657 (TDD). Please ask to speak with the Intake Specialist when you call. Assistance from CAP is available at no cost to you.