The new Giant on Wisconsin Avenue in northwest DC is bright, colorful, and inviting. And the helpful smile of Courtesy Clerk Charlene Taylor makes the checkout lanes a little brighter and a bit more welcoming to pass through.  Charlene is a person with disabilities.  Supported by RCM of Washington, she has been employed as a bagger at the grocery store since it opened last year.  Self-described as friendly and polite, characteristics that are obvious the moment you see her in action, she takes the train to work for a five hour shift, four to five days a week depending on store needs.  Her favorite part of the job is helping the customers because “they’re fun,” even the ones who can be “mean” at times—Charlene just pours on the politeness and bags as quickly as she can.   She gives the job the best she has to offer, which aligns perfectly with the philosophy of Store Manager David Grove.