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Department on Disability Services

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Requesting Customer Service

The Department on Disability Services is committed to providing the best possible service to the individuals who seek our assistance. However, we recognize that sometimes we may not meet your expectations or sometimes there may be confusion regarding the particular actions that are needed. To help us resolve any differences or help individuals navigate a solution we have a dedicated team in our Customer Relations office.

If you believe that you need assistance to resolve a problem you are having in working with DDS, please complete the DDS Customer Service Complaint form EnglishSpanish . One of our dedicated Customer Relations staff members will receive the form and follow up with you to see how we can assist you. To reach one of our Customer Relations staff directly, call 202-442-8686 or email at DDS.

We want to hear your thoughts about our services and we appreciate you taking the time to complete an on-line Customer Service Survey to share your thoughts about our services.

Thank you for taking the time to help us improve our services.