Department on Disability Services

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Resolving Issues with RSA

If you are having vocational services problems with the DDS’ Rehabilitative Services Administration (RSA), you may call the Clients Assistance Program (CAP). The CAP program is administered by University Legal Services (ULS). CAP advocates can help you solve problems with your DOR counselor or help you advocate on your behalf for vocational services when you pursue legal, administrative, or other ways to protect your rights. You can reach the CAP Program by telephone at: (202) 547-0198 ext. 116.

Additional Advocacy Resource

Office of Administrative Hearings (OAH)
If you are receiving Medicaid and have a problem with your services and supports you may file for a Medicaid Fair Hearing at:
One Judiciary Square
441 4th Street NW
Washington, DC 20001
(202) 442-9094
Website: OAH

Right To Appeal (DDS)
If you disagree with a decision rendered by the DC Rehabilitation Services Administration, you have the right to appeal  in accordance with 34 C.F.R. 361.57 and 29 DCMR 135 and 136.

DC’s Office of Human Rights (OHR)
Resolves issues of discrimination in employment, housing, public accommodations, and/or education. For more information, call (202) 727-4559 or review their website at DC OHR.

Mayor’s Office on Disability Rights (ODR)
Resolves allegations of violations of the District’s compliance with the Americans with Disabilities Act (ADA) and related disability-rights laws. For more information, call (202) 724-5055 or review their website at ODR.

The Quality Trust for Individuals with Disabilities
Provides advocacy, monitoring and legal representation for individuals with developmental disabilities. For more information, call (202) 448-1450 or review their website at DC Quality Trust.

University Legal Services (ULS)
DC’s Protection and Advocacy office, providing legal assistance for individuals with disabilities. For more information, call (202) 547-0198 or review their website at ULS.

Project Action!
You may receive advocacy assistance from a peer and/or learn how to advocate for yourself by attending monthly meetings with Project Action. Please contact Rebecca Salon at (202) 730-1700 or Phyllis Horton of Quality Trust at (202) 448-1450, and ask to be added to the Project Action! mailing list.