Technical Assistance Staff
Office of Deputy Administrator, DDA/TTAS Unit
1125 15th Street, NW
9th Floor
Washington, DC 20005
Toll Free: 1 (866) 923-5644
Phone: (202) 730-1700
Fax: (202) 730-1843
Office Hours: Monday–Friday 8:30 am to 4:30 pm
Technical Assistance staff provides consultations via:
- Telephone
- Face-to-Face
- Electronic mail
- Onsite visit
- Organized Conference
Technical Assistance staff will:
- Maintain professional communication standards as outlined in DDA Customer Service Guide
- Respond to all requests for information within 24 hours of your initial request
- Provide personalized support to ensure assistance and that the support offered is the “best match” for your need
- Provide a follow up courtesy call after referring a caller to an outside source for information
Contracts and Procurement
Janice Watson (202) 730-1716
Nicole Starwood (202) 730-1690 (alternate)
- Human care agreement application process
- Solicitation process (pre-bidders conferences)
- Guidelines for developing budgets
- Negotiation process
- Task orders
- Purchase orders
Home and Community Based Waiver Program
Ken Slavin (202) 730-1585
| |
| Billing for waiver services |
Ken Slavin |
(202) 730-1585 |
| Consumer enrollment/eligibility |
Maurice Davis |
(202) 730-1566 |
| Individual service plans and plan of cares |
Maurice Davis |
(202) 730-1566 |
| Operational issues/reporting requirements |
Ken Slavin |
(202) 730-1585 |
| Prior authorization process |
Maurice Davis |
(202) 730-1566 |
| Provider eligibility |
Ken Slavin |
(202) 730-1585 |
| Record keeping/documentation |
Ken Slavin |
(202) 730-1585 |
| Waiver application assistance |
Ernest Gooding |
(202) 730-1581 |
| Waiver services |
Ken Slavin |
(202) 730-1585 | |
Staff Development and Training
Nicole Boynes (202) 730-1737
Mandatory training requirements
Training coordination
Curriculum guidance
Training schedules/calendar
Record/documentation of employee training
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